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Need help with NetScaler?

Submit a support ticket

NetScaler and Citrix are both business units of Cloud Software Group, and for now we are sharing the same ticketing system.

NetScaler support experts will follow up after you submit a ticket for a NetScaler issue via the Citrix support portal.

Ask the community

Tap into the NetScaler community of experts to get answers to your support questions.

Common support topics

How are Citrix Gateway and Citrix ADC related to NetScaler?

Where the heck did "nslookup" and "dig" go in ADC 13.1 ??

On NetScaler SDX can the NetScaler VPX be on newer firmware than the SDX?

Need a detailed explanation of GSLB

How to enable IP reputation in as few lines as possible, and the implications?

Reference guides

Tech paper: Best practices for NetScaler ADC deployments

Cheat sheet for NetScaler nsconmsg commands

PoC guide: Web application firewall deployment

Reference architecture: Application delivery controller for global server load balancing

PoC guide: Protecting gateway virtual servers with WAF, bot, and advanced authentication policies

Product resources

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