Submit a support ticket
NetScaler and Citrix are both business units of Cloud Software Group, and for now we are sharing the same ticketing system.
NetScaler support experts will follow up after you submit a ticket for a NetScaler issue via the Citrix support portal.
Ask the community
Tap into the NetScaler community of experts to get answers to your support questions.
Common support topics
How are Citrix Gateway and Citrix ADC related to NetScaler?
Where the heck did "nslookup" and "dig" go in ADC 13.1 ??
On NetScaler SDX can the NetScaler VPX be on newer firmware than the SDX?
Need a detailed explanation of GSLB
How to enable IP reputation in as few lines as possible, and the implications?
Reference guides
Tech paper: Best practices for NetScaler ADC deployments
Cheat sheet for NetScaler nsconmsg commands
PoC guide: Web application firewall deployment
Reference architecture: Application delivery controller for global server load balancing
PoC guide: Protecting gateway virtual servers with WAF, bot, and advanced authentication policies