Comprehensive features transform clouds into businesses

Setup new customers and manage accounts from a simple web portal. CRM capabilities let you view and update customer information, monitor activity, report usage and open and monitor trouble tickets. Different account types can be setup for customers, partners, resellers and trials.

Empower your customers with self-service control that’s easy for anyone to use—even if you’re not in IT. Customers can shop for the cloud services they want and perform day-to-day account management without calling tech support. Granular, delegated access ensures the right level of control for all cloud users—customers, resellers and partners.

Extend CloudPortal Services Manager to incorporate your entire cloud portfolio and services using the SDK, industry-standard APIs and 3rd-party software plug-ins. By broadening your cloud offering you can differentiate your solution, maintain competitiveness and increase customer loyalty. The open architecture gives service providers the agility and freedom they need.

Give customers and partners a complete view into their cloud so they can track usage, view available services, monitor system health and receive notifications. Real-time and historic reports with drill-down analytics make it easy to create customer, reseller and partner reports. Billing modules can automatically calculate usage, generate invoices and process payments.

Automate setup, provisioning and add-move changes of your cloud portfolio. CloudPortal Services Manager lets you efficiently deliver and manage a complete hosting solution including cloud infrastructure, enterprise and line-of-business applications, desktops and IT services.

Manage a complete cloud services solution including messaging and collaboration, hosted desktops and enterprise and line-of-business applications.