Dec 62012 |
Life’s Good with Citrix GoToWebinar and Citrix GoToMeetingLG Electronics Deutschland saves costs and lifts their productivity level with web conferencing tools from Citrix |
LG Electronics Deutschland has selected web conferencing solutions GoToWebinar and GoToMeeting from Citrix for easy-to-use, do-it-yourself online trainings and to enable more interactive and productive meetings. As an essential part of their partner programme, LG Deutschland offer their reselling partners and large enterprise customers free online product and sales trainings. When choosing a suitable training solution, Frank Sander, head of marketing Information System Products (ISP) at LG Deutschland was faced with a dilemma. The limited network capacities of the former German headquarters in Willich meant that only a system with minimal bandwidth requirements would be suitable for the business. We tested several training solutions over a long period, but the limited network capacity was the reason for almost all of them to fail. GoToWebinar was the only system to work seamlessly under these conditions with consistent audio quality and a stable connection when sharing your screen.
The impact of the introduction of GoToWebinar on the ISP business has been huge. The number of onsite trainings was reduced instantly which has resulted in massive cost savings. “It’s simple, in the time we needed to conduct one onsite training, we can now prepare and host up to five online training sessions”, Sander explains. “We estimate that the costs of one onsite training with all the associated travel and accommodation expenses is up to four times higher than for trainings we conduct via GoToWebinar.” In addition to GoToWebinar, the web conferencing solution GoToMeeting has been rolled out across the organisation. Sander highlights that Citrix solutions are open systems enabling everyone to join a meeting or online training without the need for prior installation or additional hardware. “We do have a permanently installed video conferencing system at LG. But for calls outside of the business, I can only use it if the recipient has the same system in place. With GoToMeeting this is no obstacle.” Our weekly meetings with our external sales agency, which previously had to be conducted via phone, are now far more interactive. If, for example, we need to review a complex spreadsheet, I can now show everyone exactly my screen and explain what I am talking about. In addition to this I can hand over presenter and control rights with just one click to a colleague and enable him to show his screen and work together in real time. It couldn’t be simpler.
With GoToMeeting with HDFaces, meetings at LG ISP are now even more social, as up to six participants can simultaneously share their webcam. “It’s great that we’re able to see each other in our virtual meetings and have that critical face-to-face time”, Sander comments. “A nice side effect of the integrated video is that no one can hide behind the others any longer. Everyone has to listen and bring in own ideas as you’ll notice immediately if you don’t have the full attention of the participants. This makes meetings far more interactive and effective.” Sander is already looking at other opportunities to meet the needs of its increasingly mobile workforce. “I can imagine providing our field sales team with LG smartphones and tablets, to enable them to use GoToMeeting via mobile devices while on the road and not have to wait for the next fast food restaurant where they can sit down and join a meeting with their laptops.” LG Deutschland is not the only member of the global LG family using tools from Citrix, transforming the way they work and collaborate. LG CNS, a subsidiary of the LG Group based in Korea leverages Citrix XenDesktop to virtualise desktops across the organization, constructing a safer and more convenient desktop environment. “The flexibility and reliability of Citrix tools have proved to be an all-round success for LG Electronics. By providing its customers and partners with easy access to online training and enabling its workforce to collaborate more effectively with colleagues, LG has succeeded in increasing employee engagement and productivity whilst at the same time driving costs down,” says Robert Gratzl managing director VP & GM EMEA for the Online Services Division of Citrix. About CitrixCitrix (NASDAQ:CTXS) transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Internet users each day and it partners with more than 10,000 companies in 100 countries. Annual revenue in 2011 was $2.21 billion. Learn more at www.citrix.com. The Online Services division of Citrix provides secure, easy-to-use cloud-based solutions that enable people to work from anywhere with anyone. Whether using GoToMeeting to hold online meetings, GoToWebinar to conduct larger web events, GoToTraining to train customers or employees, Podio to create customized workspaces and apps to collaborate with anyone, GoToMyPC to access and work on a remote Mac or PC, GoToAssist to provide IT support and management or ShareFile to securely share files, documents and data, businesses and individuals are increasing productivity, decreasing travel costs and improving sales, training and service on a global basis. For more information, visit www.citrixonline.com. For Citrix InvestorsThis release contains forward-looking statements which are made pursuant to the safe harbor provisions of Section 27A of the Securities Act of 1933 and of Section 21E of the Securities Exchange Act of 1934. The forward-looking statements in this release do not constitute guarantees of future performance. Those statements involve a number of factors that could cause actual results to differ materially, including risks associated with the impact of the global economy and uncertainty in the IT spending environment, revenue growth and recognition of revenue, products and services, their development and distribution, product demand and pipeline, economic and competitive factors, the Company's key strategic relationships, acquisition and related integration risks as well as other risks detailed in the Company's filings with the Securities and Exchange Commission. Citrix assumes no obligation to update any forward-looking information contained in this press release or with respect to the announcements described herein. The development, release, timing and combination of any features or functionality described for our products remains at our sole discretion and are subject to change without notice or consultation. The information provided is for informational purposes only and is not a commitment, promise or legal obligation to deliver any material, code or functionality and should not be relied upon in making purchasing decisions or incorporated into any contract. # # # Citrix, GoToMeeting, GoToWebinar, GoToTraining, Podio, GoToMyPC, GoToAssist, ShareFile and Citrix Receiver are trademarks of Citrix Systems, Inc. and/or one or more of its subsidiaries, and are or may be registered in the U.S. Patent and Trademark Office and in other countries. All other trademarks and registered trademarks are property of their respective owners. | The flexibility and reliability of Citrix tools have proved to be an all-round success for LG Electronics. By providing its customers and partners with easy access to online training and enabling its workforce to collaborate more effectively with colleagues, LG has succeeded in increasing employee engagement and productivity whilst at the same time driving costs down.
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